We want you to be completely satisfied with your purchase. If you are not happy for any reason, we accept returns within 30 days of the delivery date for all orders — no questions asked.
Items must be unused, in their original condition, and in the original packaging to be eligible for a full refund.
1. Eligibility: To be eligible for a return, the item must be in new and unused condition with all tags attached and in its original packaging.
2. Timeframe: You may return the item within 30 days of the date of purchase.
3. Refund Method: Refunds will be issued in the original form of payment. If the item was purchased using a gift card, a new gift card will be issued.
4. Return Shipping: The cost of return shipping will be the responsibility of the customer unless the item received was damaged, defective or incorrect.
5. Store Credit: If you prefer, we can issue you store credit instead of a refund, which you can use towards a future purchase.
6. Exclusions: We cannot accept returns on items that are cuztomized, have been used, worn, washed, or altered in any way, or on any items marked as final sale. Additionally, we cannot accept returns on items purchased in-store, as these items are subject to different return policies.
7. Concerns: Please reach out to us through our contact form on the website or email us bookishmerch18@gmail.com. Our team is ready to assist you with any questions or concerns about your order
8. Countries We Accept Returns From
: US, UK, AUS- 30 days from delivery
Return cost: Will handle by customers
1. Shipping Locations: We currently ship to addresses within the United States and select international locations. Please contact us for more information about international shipping.
2. Shipping Methods: We offer standard shipping and expedited shipping options. Standard shipping typically takes 3-7 business days for delivery, while expedited shipping takes 1-3 business days. 7-15 days for customized products.
3. Shipping Rates: Shipping rates are calculated based on the weight and destination of the package. The exact shipping cost will be displayed during checkout.
4. Shipping Times: We strive to process and ship all orders within 1-2 business days of receiving them. Orders placed after 2 pm EST will be processed on the next business day. However, during peak seasons, processing times may be longer.
5. Order Tracking: Once your order has been shipped, we will email you so that you can track the status of your shipment.
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